Some appliances in your house are difficult to live without. Things like dishwashers, washing machines, and air conditioners are used almost everyday. If your appliance is not functioning properly, the first thing you should do is determine whether your appliance is still covered under warranty. Most appliances break within the first year due to manufacturing issues and a lot of companies offer a warranty. If it is covered under warranty, contact the company for the process of getting your appliance fixed.
If you have owned the appliance for too long, you the next thing to do is determine whether you can fix it yourself. The best way to determine this is to look up your problem on the internet to see if others have had similar problems. If the solution seems out of your comfort zone, do not try fixing it yourself. Many people attempt to fix their own appliances and end up making the problem much worse. If you do end up calling a repairman, there are three things you can do to ensure you get the fastest and best possible service.
1. Locate the Serial Number and Owner’s Manual
A lot of appliance repair services charge per hour, so it is in the customer’s best interest to keep this appointment as short as possible. It is recommended that you give the service company the serial number before the scheduled appointment because it will allow them to prepare. The owner’s manual is not quite as important, but sometimes the manual has important information regarding an appliance.
2. Describe the Issue in Full Detail
Sometimes a repair service’s biggest time waster is figuring out what the exact issues are. Write down everything about the problem in the most detail possible before the repair service arrives. Giving the company a general statement like “my TV won’t turn on” doesn’t give them any information they can work with. If you have done any troubleshooting yourself, write down everything you have attempted as well. This way the repair service won’t repeat things that you have already tried yourself.
3. Schedule the Appointment at an Appropriate Time
Many people schedule appointments without considering what will be happening in their household. If you have a big family with multiple children, for example, scheduling it while the children are at school would probably be the best time. Giving the repairman a distraction-free environment will ensure the best possible service. For more information about appliance repair, check out websites like http://www.jmappliance.com.